Shipping Policy( reclaimed wood furniture, hand-painted coffee table, etc)

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Shipping time 1-4 business days

The shipping estimates listed on our website are approximated by the . Most items ship directly from the  warehouse

 When your order is at your local distribution center, a delivery agent  will contact the number on file to schedule for delivery. Delivery  appointments are 4-hour windows scheduled Monday through Friday. Inform  the carrier if you have any circumstances that could affect the delivery  (additional fees may apply).

If your order was shipped via small  parcel courier ( UPS, FEDEX ) you will not be called for a delivery  date. Please track your order online to ensure that you are home on the  delivery date. 

 Inform the carrier if you have any circumstances that could affect the delivery (additional fees may apply)

- Very Narrow Driveway
- Dead
-end Street
- Ferry for island locations, etc. (fees may apply)
- The driver will need to park in a particular place
- Delivery through a side door or garage entrance

Deliveries to Apartments: If your order does not fit in the elevator, you will be responsible for any additional fees.

Please  measure all elevators, doorways, stairways and openings to confirm that  your order can be delivered. Orders that are undeliverable will be  subject to our standard return policy and a 35% restocking fee.   

 If you are not available for your delivery appointment, you will be  subject to additional fees such as storage charges and/or re-delivery.  Carriers re-delivery fees usually range from $50-$150. Also, keep in  mind that if the freight carrier is not able to contact you for  delivery, they may return your item to one of our warehouses and you  will be responsible for the cost of return shipping.

If you need to reschedule your delivery appointment, please contact the carrier at least 24 hours in advance.